FAQ

How will I know if my order has been shipped?

You will receive an email with your tracking number.

I accidentally ordered the wrong size, can I correct this before my package ships?

Yes, please email us at Torishaus@gmail.com within three hours of placing your order.

What company do you ship with?

Tori’s Haus ships with USPS. We also offer free pick up in NYC, email us at Torishaus@gmail.com.

I do not have Paypal, but I want to order an item, what should I do?

Please email us at Torishaus@gmail.com.

How long will it take for my package to be shipped?

Once an order is placed, processing takes 1-3 business days. Depending on where you live, please allow 3-7 business days to receive your package.

I need help with choosing the right size, what should I do?

We never leave our Haus Hotties hanging, please email us at Torishaus@gmail.com, and Customer Service will be happy to assist you.