How will I know if my order has been shipped?

You will receive an email with your tracking number.

I accidentally ordered the wrong items, can I correct this before my package ships?

Yes, please email us at [email protected] within three hours of placing your order.

What company do you ship with?

Tori’s Haus of Wax ships with USPS. We also offer free pick up in Bridgeport, CT. Email us at [email protected].

I do not have Paypal, but I want to order an item, what should I do?

Please email us at [email protected].

How long will it take for my package to be shipped?

Once an order is placed, processing takes 1-3 business days. Depending on where you live, please allow 3-7 business days to receive your package.

I need help with choosing the right products, what should I do?

We never leave our girls hanging, please email us at [email protected], and Customer Service will be happy to assist you.